We stand behind every bottle we ship.

Our oils leave Calabria in perfect condition. If yours arrived any other way, we want to make it right.

When we accept a return

We accept returns only when a product arrives damaged or defective. This includes bottles broken in transit, leaking packaging, or oil that is clearly not as described due to a production fault.

We do not accept returns based on personal taste preference. Extra virgin olive oil is a complex, living product. Its flavour varies by variety, harvest year, and ripeness at pressing — these are features, not flaws. We encourage you to read our variety descriptions carefully before ordering, and to reach out if you have questions.

How to report a problem

If your order arrived damaged or defective, contact us within 20 days of receiving it. Include:

• Your order number

• A clear photo showing the damage or defect

• A brief description of the issue

We will respond promptly and arrange a resolution — either a replacement or a refund, depending on availability and your preference.

Free shipping threshold

Orders over €100 qualify for free shipping. For orders below this amount, standard shipping costs apply and are shown at checkout.

Get in touch

For any issue with your order, reach us directly:

• WhatsApp: +39 351 047 7974

• Email: mattiamazzara061@gmail.com

We are a small team and we read every message personally. You will hear from us.

Oli del Regno delle Due Sicilie — Calabria, Italy